"Brandon Dawe and his team have been absolutely amazing every step of the way. Support is always there - anything we need, Officetrax does. Brandon works hand-in-hand with us and it is very much a partnership."

- Dawn Cox

Large Auto Parts Chain

A leading large auto parts chain where 6 of their teams use Officetrax to manage approximately 5,000 locations.

1. Goals

  • Go from a simple structure to a more automated workflow
  • Have the ability to service any location at any time
  • Customize the solution to work for their unique workflow
  • Have accurate reporting

2. The Solution

The auto parts retailer implemented Officetrax's cloud-based SaaS platform to manage their maintenance workflow. They did not have any difficulties implementing the system.

That's what makes Officetrax so incredible - what other system allows you to build your business process to such extent and detail? Officetrax has helped strengthen our team to serve our stores more efficiently, and has greatly influenced the effective management of our business. We are very pleased and know we are in good hands.

3. Results

  • Automation allowed them to go from a simple structure to automating thousands of requests, invoices, and emails. It also allowed them to automate landlord noticed, reimbursements, and vendor notifications
  • Improved accuracy coding has left the accounting team "beyond pleased with Officetrax"
  • Reporting allows the team to track millions of dollars accurately. When they make million dollar decisions they rely on the data from Officetrax

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Officetrax for their maintenance management?

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