Features & Benefits

The “NMO” Management Service offers the following features & benefits:

  • The service is accessible 24/7/365 from anywhere in the world. Officetrax® is 100% web based run on our servers in a secure environment.

Benefit

There is no required investment in IT, hardware and operational software. Also management is able to stay connected to the business at all times when they are travelling.

  • Sub-contractors are able to submit quotes/bids/invoices electronically. System has an internal quote/bid/invoice management system.

Benefit

Company is able to reduce labor costs and effectively manage the awarding of work.

Double DNE (Do Not Exceed) system.

  • System keeps separate DNE limits for both the client and the subcontractor.

Benefit

Insures that your subcontractors work within the cost limits established by your clients while at the same time protects company’s profit margins.

Automated client billing profile system.

  • System offers a comprehensive client contract/profile system. No more running to the files.

Benefit

Insures that your customer’s billings are timely and accurate.

Utilizes internal checklists during service call entry.

  • User defined checklists based on equipment/trade and problem assist users with troubleshooting and possible call avoidance.                                                                                                                                  

Benefit

Eliminates unnecessary service calls.

Client viewing access through their own Facility Management (FM) web portal.

  • Key clients can be given web access to view information relating to their sites, service status and reports based on LIVE information.

Benefit

Improves client relationships and communications.

Automated client alerts.

  • System can send alerts to your customer based on changes to:   request status, ETA, DNE, Schedule, etc.

Benefit

Keeps everyone on the same page.

Standardized procedures and rules for the electronic vendor.

  • The system standardizes invoice and RFP entry along with communication methods.

Benefit

Eliminates a lot of the grey in your vendor relationships.

Allows the NMO to grade and compare the performance of their sub-contractors.

  • System tracks negotiated labor rates, DNE limits along with arrival and completion times.                      

Benefit

Forces sub-contractors to be responsive and more accountable.

For more information contact an Officetrax® sales representative:

Email at: Sales@officetrax.com
Call us at 1.877.329.3832