Facility professionals are pulled in many different directions, and almost always at the same time! The balancing act is always between facility department labor costs, vendor costs and how well the locations are serviced (in the eyes of other departments). Officetrax RPM with its unique list of features is well suited to come to the aid of facility department professionals everywhere! Our cloud based software has been specifically designed to bring your communication, reportable information, speed of delivery, and vendor monitoring to a new level. Now all involved within the service cycle (locations, field managers, dispatch, administration and vendors) can participate electronically and be automatically informed about relevant information based on their job responsibilities.
The Cloud based RPM software package offers Officetrax clients the following features:
- Create service requests manually or electronically from your field managers and or locations
- Customizable preventative maintenance module to schedule, create, dispatch, track and complete PM activity
- System alerts you to duplicate service requests, warranties, landlord responsibilities, and call avoidance (check lists)
- Suggested vendor selection (primary/secondary vendors based on location and trade)
- Vendor management (rates, insurance & licensing, responsible trades, and contact information)
- Follow up abilities, system alerts users when service requests go beyond reasonable repair time lines
- Unlimited, fully customizable reporting abilities (view on screen, print and or export to excel)
- Asset/Equipment tracking (user defined details such as serial #, asset tags, manufacturer, costs, benchmarks, etc.)
- Location details (keep a centralized database of your location details, lease info, photos, documents, build info, etc.)
- Electronic invoice approval/challenge
- Electronic export/import to your existing AP system (customizable automatic (or manual) file creation and delivery)
- Full security and access controlled by customer
- Optional ability to allow your locations electronic access via "FMQEP"
- Optional ability to allow your field managers electronic access via "Field Manager (FM)"
- Optional ability to allow your vendor(s) electronic access via "Bronze"
- and much more!
it's good to know...
Our knowledgeable and skilled staff is here for you. Officetrax works with people who aren't afraid to look at a challenge head on, inside out, upside down or even a little sideways. So if you feel like we do that every individual, every team, every provider and every day in the realm of facility maintenance should be more proactive, efficient and productive than the one that came before, talk to us today, because it's good to know.
Officetrax is a comprehensive suite of cloud based software components designed to drive the cost of managing multi facility maintenance processes lower.
Our philosophy is based on the premise that "It's good to know" those things that are important to running a successful facilities management program.
Officetrax puts in place all the necessary checks and balances to make every dollar spent count by avoiding unnecessary calls whenever possible and by enforcing strict financial rules thus ensuring predictable and controllable spending habits.
Take facility management to the next level. Talk to us today, in 10 minutes you'll know you made the right call.
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