As any sized vendor knows, efficiency equals time, and time equals money. With national maintenance organizations (NMO's) this equation is magnified (sometimes hundreds of times) as they are not just dealing with their own company structure but with all the structures of the multiple 3rd Party contractors they are managing in order to get the work completed. The Officetrax NMO software package provides a new level of automation and electronic organization to make the client more effective with whatever physical resources they have to work with.
The cloud based NMO software package offers Officetrax clients the following features:
- Create service requests, manually or electronically, from multiple customers and locations
- Auto alerts for duplicate service requests, warranties, landlord responsibilities, and call avoidance
- Vendor dispatch selection can be automated (primary/secondary vendors based on location and trade)
- Double Do Not Exceed (DNE), one for your customer, one for your vendor, to protect your profit margin
- Vendor management (rates, insurance & licensing, responsible trades, and contact information)
- Follow up abilities, system alerts users when service requests go beyond expected repair time lines
- Unlimited, fully customizable reporting abilities (view on screen, print and or export to excel)
- Asset/Equipment tracking (client defined details such as serial #, asset tags, manufacturer, costs, benchmarks, etc.)
- Location details (centralized database of your location details, photos, documents, building info, etc.)
- Collect and display accurate tax dollars due (client definable
- Electronic invoice approval/challenge
- Electronic export to your AP system (no duplicate entry)
- Full security and access controlled by your administrator
- Optional ability to allow your client(s) electronic access via "Field Manager (FM)"
- Optional ability to allow your vendor(s) electronic access via "Bronze"
- and much more!
it's good to know...
Our knowledgeable and skilled staff is here for you. Officetrax works with people who aren't afraid to look at a challenge head on, inside out, upside down or even a little sideways. So if you feel like we do that every individual, every team, every provider and every day in the realm of facility maintenance should be more proactive, efficient and productive than the one that came before, talk to us today, because it's good to know.
Officetrax is a comprehensive suite of cloud based software components designed to drive the cost of managing multi facility maintenance processes lower.
Our philosophy is based on the premise that "It's good to know" those things that are important to running a successful facilities management program.
Officetrax puts in place all the necessary checks and balances to make every dollar spent count by avoiding unnecessary calls whenever possible and by enforcing strict financial rules thus ensuring predictable and controllable spending habits.
Take facility management to the next level. Talk to us today, in 10 minutes you'll know you made the right call.
Facility of the month, do you know the name & location?, email us your answer.
