Our job does not end with your subscription to our service. Our friendly customer support and technical staff are always available to help you.
Technical Support Information:Officetrax currently provides its subscribers with unlimited 'live' email support between the hours of 9:00 AM and 5:00 PM Eastern Standard Time
Our internal support staff may also be reached by telephone at toll free 1-877-329-3832 between the hours of 9:00 AM and 5:00 PM Eastern Standard Time. Subscribers are encouraged to restrict their phone calls to Training and Emergency issues.
To ensure that every call is given top priority an internal pager system directs after hour requests to an on call customer support representative. All emergency requests are handled immediately.
Our specially trained technical support staff handles all requests for assistance promptly and professionally.
it's good to know...
Our knowledgeable and skilled staff is here for you. Officetrax works with people who aren't afraid to look at a challenge head on, inside out, upside down or even a little sideways. So if you feel like we do that every individual, every team, every provider and every day in the realm of facility maintenance should be more proactive, efficient and productive than the one that came before, talk to us today, because it's good to know.
Officetrax is a comprehensive suite of cloud based software components designed to drive the cost of managing multi facility maintenance processes lower.
Our philosophy is based on the premise that "It's good to know" those things that are important to running a successful facilities management program.
Officetrax puts in place all the necessary checks and balances to make every dollar spent count by avoiding unnecessary calls whenever possible and by enforcing strict financial rules thus ensuring predictable and controllable spending habits.
Take facility management to the next level. Talk to us today, in 10 minutes you'll know you made the right call.
Facility Facts!
Did You Know? Restoration work in 1990 and 2001 shifted the Leaning Tower of Pisa back to an angle of 4 degrees after it was previously leaning at an angle of 5.5 degrees. Due to a shifting foundation, it was feared that the tower would fall if the work was not performed.
